Privacy Policy

Privacy Policy

In accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter, the “GDPR”) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, the “LOPDGDD”), this privacy policy (hereinafter, the “Privacy Policy”) aims to inform all users (hereinafter, the “Users”) subject to it about the possible processing of their personal data.

When Users visit www.kokuai.com (hereinafter, the “Website”), when they request information and/or their affiliation as associates, KOKUAI S.L. (hereinafter, the “Company” or “KOKUAI”) may process their personal data. Likewise, this Privacy Policy will apply to any communication between Users and KOKUAI.

This Privacy Policy is intended to help you understand what data KOKUAI collects and what it does with that data. In this regard, this Privacy Policy explains, among other issues:

● what information KOKUAI collects and for what purposes;

● what uses KOKUAI makes of such information; and

● the options that KOKUAI offers regarding the information collected.

For the purposes of this policy, the term User will be understood.

1. Identification of the Responsible Person

Headline: KOKUAI S.L.

Registered office: C/Llacuna 162, Barcelona 08010

email: hola@kokuai.com

Tax ID: B02807451

2. Personal data we process

KOKUAI collects personal data in the following ways:

i. Personal data that the user provides to us: when filling out any of the forms available on the Website or when contacting KOKUAI.

ii. Through Cookies and similar technologies: when visiting the Website, KOKUAI uses various technologies to collect and store information, which may include the use of cookies or similar technologies to identify your browser or device. You can find more information about how KOKUAI handles personal data collected through cookies in the Cookie Policy.

Such personal data can generally be grouped into the following categories:

● Identifying data: name, surname, ID number or residence permit number, physical and email address, phone number.

● Professional data: CV, KOKUAI where you work, position, occupation.

3. Purposes of processing, legal basis, and retention period of personal data

a) Management of your relationship as a User:

Purposes: The information recorded will be used to provide you with the requested services.

Retention period: as long as the contractual relationship (any) between the User and KOKUAI is maintained. And once it has ended, the period necessary to comply with applicable legal obligations.

Legal basis: execution of the pre and post-contractual obligations assumed by the User and KOKUAI, and where applicable, the explicit consent of the User.

Recipients: KOKUAI and third-party collaborators, when necessary for the proper development of the described purposes, as well as the entities or institutions that are necessary to fulfill our legal obligations.

4. Rights

Users can exercise the following rights related to their personal data before KOKUAI: access; rectification; deletion; limitation of processing; data portability; and opposition by writing accompanied by documentation and/or information proving their identity, clearly indicating which right from those mentioned above is being exercised to hola@kokuai.com.

Similarly, for the processing of data of the interested party based on consent given by the interested party, they have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

In any case, the User has the right to file a complaint with the relevant supervisory authority if deemed appropriate.

5. Changes or modifications to our Privacy Policy

We will review this Privacy Policy in a timely manner and publish the most up-to-date version on our Website. We will inform you if your rights are significantly affected as a result of a revision.

Tavern 40, 4r1º

08012 Barcelona

644275659

hello@kokuai.com

© 2025 Kokuai. All rights reserved.

Tavern 40, 4r1º

08012 Barcelona

644275659

hello@kokuai.com

© 2025 Kokuai. All rights reserved.

Tavern 40, 4r1º

08012 Barcelona

644275659

hello@kokuai.com